Our Use of Cookies

Cookies are small text files containing letters and numbers which are placed on your computer by websites that you visit. We use cookies to identify you from other users visiting our website, so that we can improve your user experience and the way our website works when you are browsing through it. We will use two types of cookie:

  • Session cookies – These are temporary cookies which expire when you close your browser and do not remain on your computer.
  • Persistent cookies – these are stored on your computer for a longer period of time. They are usually used to make your user experience on our site better by remembering your preferences.

Cookies may be set by the website you are visiting (first party cookies) or they may be set by other websites who run content on the page you are viewing (third party cookies).

Cookies used on our website

Leafletdrop uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. Cookies also provide us with information about how this Website is used so we can keep it is as up to date, relevant and error free as possible. The types of cookies we currently use on our Website are detailed below. The cookie categories are based on the definitions contained in the International Chamber of Commerce UK Cookie guide.

Strictly Necessary cookies enable services you have specifically asked for and are essential in order for you to move around our website and use its features. Our website uses these cookies in a variety of ways, such as identifying you as a user when you are logged in, and remembering information you have entered in forms when you navigate to different pages during your session on our website.

Performance Cookies enable us to collect information about how you interact with our website, for instance which pages you visit most often, and if you receive error messages from web pages. We use third-party services (such as Google Analytics) to analyse how you use our website including pages you have viewed and selections you have made during your visit. Functionality cookies record information about choices you’ve made and allow us to tailor the website to you. For example; identify you as having consented to use of cookies by this Website. Where Whistl websites require users to log in, cookies must be enabled on your system to access these services. If you choose to prevent cookies, we cannot guarantee access to the services provided through Whistl websites.

Cookie Categories

Strictly necessary

Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. These cookies allow this Website to provide services at the request of users. This Website use strictly necessary cookies to:

  • Identify you as being logged in to this Website
  • Remember things like information you've entered on order forms when you navigate to different pages during your session on this Website
  • Remember things like service selections you have made which are essential for us to provide you with services you have requested
  • Make sure you connect to the right service on our website when we make any changes to the way the website works

 

Performance

Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don't collect information that identifies individuals. All information is aggregated and therefore anonymous.

This Website use performance cookies to:

  • Provide statistics on how this Website is used (including selections that you have made and goods and services that you have viewed, during your use of this Website)
  • See how effective our adverts are
  • Enable us to track and improve this Website by analysing visitor behaviour and results.
  • Improve the management and performance of tags on this Website.

 

Functional

Functional cookies allow this Website to remember choices you make, e.g. your user name, log in details for example. They are necessary to provide features and services specific to individual users.

This Website use functional cookies to:

  • Identify you as having consented to use of cookies by this Website
  • Remember selections you have made (such as map areas, distribution options and business categories)
  • Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose

 

Cookies Used on this Website

Google: To improve the performance of our site and to help enhance user experience, we use a service provide by Google Analytics which allows us to count the amount of page visits and traffic sources our site receives. This cookie also allows us to promote our services to you through pay per click, display and YouTube advertising.

Bing: To promote our website through their pay per click platform. This cookie allows us to track your site movements if you entered via a Bing advertisement.

Zendesk: Zendesk is a third party webchat cookie which allows us to track the pages you are on in order to provide assistance through your user journey and to provide a live chat service on our site.

Hotjar:  To show your movements, clicks and journeys through our website to give us insight into certain usage trends such as webpage heat maps.

Optimisze: To allow us to set up split testing to test your clicks on certain links or interactions with certain pages to see what copy or imagery for example, work better.

Facebook: To provide tailored advertisements back to you on your Facebook page.

 

Permissions and managing cookies

If you prefer not to accept cookies you can update these settings in the settings menu of your browser but you might not be able to use some of our online services.

Most web browsers allow you to block cookies from being installed on your device through browser setting configuration. To obtain information about how to do this with your browser, please click one of the following links;

Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Internet Explorer – http://support.microsoft.com/kb/196955

Safari – http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

Deleting Cookies

Most web browsers also allow you to delete cookies that are stored on your device through browser configuration. To obtain information on how to do this with your browser, please click one of the following links;

Firefox – http://support.mozilla.org/en-US/kb/Cookies

Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Internet Explorer – http://support.microsoft.com/kb/196955

Safari – http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

 

Mobile phone and tablet users may have to refer to their handset manual or in-phone settings for details on how to block or delete cookies from their mobile browser.

For more information regarding cookies and how you can manage them, visit www.aboutcookies.org

You can also manage many organisations’ cookies used for online advertising at http://www.youronlinechoices.com/uk/your-ad-choices  

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