Customer Satisfaction Survey results 2019

The results from our 2019 Customer satisfaction survey are in!

Leafletdrop isn't just a self-service leaflet advertising tool, we also have dedicated account managers, customer services and a team of targeting experts who are all on hand to help you with your campaigns. We take pride in our customer service putting you first, every time.

It is great to know that a huge 98% of you are satisfied or very satisfied with this service. Since the launch of Leafletdrop in January 2018 we have strived to make improvements and it’s wonderful to see this reflected in your comments.

The survey also highlights areas that require improvements and these insights are just as vital to us to continue to improve our online leaflet advertising tool and overall service. For a breakdown of the survey results please see the image below: 


Next steps

Now we have your feedback, we can highlight key areas of improvement whilst continuing with what we do well. 

Thank you

Thank you to everyone who took part in the survey. All your comments, positive or negative, help us gain a better understanding of customer experiences and improve our offering to you. 

We appreciate feedback throughout the year and always have someone on hand to help with any concerns or questions. Call us on 01626 816 611 or email